The IRS promised “marked improvement” for the upcoming tax season, saying Monday that Jan. 29 will be the date that it begins accepting and processing 2023 tax returns.
In a news release, the IRS said it expects almost 129 million individual tax returns to be filed by the April 15 deadline.
The IRS said that some of the new and expanded tools and resources include:
- Increased help on the toll-free line and an expanded customer call-back feature designed to reduce wait times.
- Improvements to the Where’s My Refund? tool,. Updates to the tool will allow taxpayers to see more detailed refund status messages in plain language.
- Enhanced paperless processing, which will allow taxpayers to submit all correspondence, non-tax forms, and responses to notices digitally and will be able to e-File 20 additional tax forms. This will allow up to 125 million paper documents to be submitted digitally per year.
- An enhanced IRS Individual Online Account that includes chat, the option to schedule and cancel future payments, revise payment plans, and validate and save bank accounts.
- Direct File, a pilot tax filing service that gives eligible taxpayers free filing of 2023 federal tax returns online. It will be rolled out in phases and is expected to be widely available in mid-March.
